At Global Track Force, we want you to be completely satisfied with your purchase. Our return policy is designed to ensure a smooth and hassle-free return process.
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Return Window: You can return items within 30 days of receipt for a full refund or exchange.
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Condition of Items: To be eligible for a return, items must be in their original condition, unused, and in the original packaging. Items that show signs of wear or are not in resalable condition will not be accepted.
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Return Process: To initiate a return:
- Contact our customer support team at support@globaltrackforce.com
- Provide your order number and reason for the return.
- Follow the instructions provided to send back your item.
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Refund Processing: Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
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Exchanges: If you wish to exchange an item for a different size or color, please specify this when you contact us. We will process the exchange as quickly as possible.
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Shipping Costs: You are responsible for the return shipping costs unless the return is due to an error on our part (e.g., incorrect item sent).